Black business owner

bxb feedback tool

Build trust and credibility

Use our feedback tool to collect feedback from customers when they purchase a product or service from your business.

  • No credit card required
  • 30-day free-trial
  • Cancel anytime

Benefits

What our platform can do for you

Black business owner

Reputation management

Build trust and credibility

Customer feedback isn't just words; it's a way of building trust. Your potential customers can see real, honest feedback about your business, boosting your credibility and encouraging them to choose you.

Black business owner

Customer insight

Better understand your customers

Feedback is a window into your customers' minds. It gives you valuable insights into what they love, what can be improved and what they look for in your business. This understanding is key to tailoring your services to meet their needs effectively.

Testimonials

What our customers are saying

“Since joining BXB, our customer base has grown significantly. It's amazing to be a part of a platform that not only promotes our business but also stands for something more.”

Lisimba Gilkes
Lisimba Gilkes
Founder, LGSE Limited

“I love how BXB brings together so many diverse businesses. It's more than just a directory; it's a community.”

Mo Adams
Mo Adams
Founder, PipLens

FAQ

Frequently asked questions

No, you can list your business without a website. Instead, you could link to your social media page. However, having a website could be beneficial for your business. See our guide on how a website could be beneficial for your business.

Your business will be listed on our black-owned business directory and across our social media network. Basically, in front of a growing community that wants to support businesses like yours.

You can list your business for free and benefit from increased exposure. We also offer paid subscription plans that can help you better understand your customers. See how pricing plans for more details.

Listing your business is easy. See our getting started guide on how to do this. You can also email us at support@bxbapp.com and we can help with any challenges you may come across.

We focus on black-owned businesses to support economic empowerment within the black community and address the systemic barriers to success that these businesses often face. Our focus on black-owned business is not about exclusion but about levelling the playing field and providing opportunities for visibility and growth.

Our vision is a world where the racial wealth gap no longer exists and where Black-owned businesses prosper and set the foundation for building economic strength and generational wealth in our community. As such, there are strict criteria in terms of what businesses can be listed on our platform, and these should either be at least 50% black-owned or operated.

Black business owner

Build trust and credibility with the black-owned business feedback tool.